Presentation Schedule

8:00 AM - 9:00 AM EDT

ENRICH Breakfast and Welcome Assembly

Room: Provinces I

8:00 AM - 9:00 AM EDT

Putnam Scholar Breakfast

Room: Provinces I

9:00 AM - 1:00 PM EDT

ENRICH: Communication, Equity, and Inclusion

Room: Les Saisons

9:00 AM - 1:00 PM EDT

ENRICH: Fundamental Relational-Centered Communication Skills Workshop

Room: Provinces I

9:00 AM - 1:00 PM EDT

ENRICH: Coaching to Improve Communication Skills

Room: Alberta

Presenter: – Mass General Brigham Incorporated

9:00 AM - 1:00 PM EDT

Resilience for Rising Scholars: Building Careers in Academia and Research

Room: Quebec

Presenter: – University of Pittsburgh School of Medicine

2:00 PM - 3:00 PM EDT

Moderator Orientation

Room: Ontario

2:00 PM - 3:00 PM EDT

Poster Installation for Poster Session 1

Room: Confederation Ballroom Foyer

4:00 PM - 5:30 PM EDT

A qualitative analysis of Intercultural Barriers to Healthcare Access for Migrant Patients in Ireland

Room: Confederation Ballroom Foyer

Presenter: – EACH / Royal College of Surgeons in Ireland

Presenter: – The Royal College Of Surgeons In Ireland

Author: – RCSI University of Medicine and Health Sciences -

4:00 PM - 5:30 PM EDT

An Empirical Analysis of Communication Processes Among Multidisciplinary Bone marrow Transplant Teams' in Cancer Center Team Meetings.

Room: Confederation Ballroom Foyer

Presenter: – University of Central Florida

4:00 PM - 5:30 PM EDT

Bedside Rounding Improves Physician- Patient Communication in a Community Hospital

Room: Confederation Ballroom Foyer

Presenter: – Newton Medical Centre, Atlantic health new jersey

Author: – Atlantic health new jersey

Author: – Western Region Atlantic Health

Author: – Newton Medical Centre, Atlantic health new jersey

4:00 PM - 5:30 PM EDT

Black Patients and the Ongoing Struggle with Disrespect in Healthcare

Room: Confederation Ballroom Foyer

Presenter: – Macalester College

Author: – University of Minnesota

4:00 PM - 5:30 PM EDT

Black Women and Medical Self-Advocacy

Room: Confederation Ballroom Foyer

Presenter: – University of Waterloo

4:00 PM - 5:30 PM EDT

Breaking the Silence: Improving Disclosure of Marijuana Use in Pregnancy

Room: Confederation Ballroom Foyer

Presenter: – University of Pittsburgh School of Medicine

4:00 PM - 5:30 PM EDT

Burden and factors associated with depression and anxiety disorders in pediatric asthma: a cross sectional study

Room: Confederation Ballroom Foyer

Presenter:

Presenter: – Hamad Medical Corporation(HMC) & Weill-Cornell Medical College Qatar

Author: – University of Khartoum

4:00 PM - 5:30 PM EDT

Communication challenges in pediatric cancer diagnosis across language barriers

Room: Confederation Ballroom Foyer

Presenter: – University of Pittsburgh School of Medicine

Presenter: – University of Pittsburgh at Greensburg

Presenter: – University of Pittsburgh School of Medicine

Author: – University of California at Irvine, Department of Pediatrics

Author: – University of Pittsburgh School of Medicine

Author: – Virginia Commonwealth University

Author: – University of Pittsburgh School of Medicine

4:00 PM - 5:30 PM EDT

Comparing and contrasting HCP and patient perspectives of patient-centric medical information needs in China

Room: Confederation Ballroom Foyer

Presenter: – Parexel International (MA) Corporation

4:00 PM - 5:30 PM EDT

Defining welcoming and affirming cancer care environments for Lesbian, Gay, Bisexual, Transgender, Queer + people with cancer (LGBTQ+ PwC): A Qualitative study.

Room: Confederation Ballroom Foyer

Presenter: – Virginia Commonwealth University School of Public Health

Author: – University of Rochester

Author: – Virginia Commonwealth University School of Public Health

Author: – Memorial Sloan Kettering Cancer Center

4:00 PM - 5:30 PM EDT

Differences in Cancer Patient Experience by Race, Ethnicity, and Preferred Language: A Systematic Review

Room: Confederation Ballroom Foyer

Presenter: – The New School for Social Research, Memorial Sloan Kettering Cancer Center

Author: – University of Arizona College of Medicine

Author: – New York University Grossman Long Island School of Medicine

Author: – Weill Cornell Medicine

Author: – Memorial Sloan Kettering Cancer Center

Author: – Weill Cornell Medicine

Author: – Memorial Sloan Kettering Cancer Center

4:00 PM - 5:30 PM EDT

Diffusion of a novel nicotine product: Young adults' understanding of oral nicotine pouches

Room: Confederation Ballroom Foyer

Presenter: – University of Illinois Chicago

4:00 PM - 5:30 PM EDT

Do patient decision aids improve patient-clinician communication? Insights from a secondary analysis of a systematic review with meta-analysis

Room: Confederation Ballroom Foyer

4:00 PM - 5:30 PM EDT

Encouraging compassionate communication through simulation – a linguistic approach

Room: Confederation Ballroom Foyer

Presenter: – Semmelweis University, Institute of Languages for Specific Purposes

Author: – Semmelweis University, Institute of Languages for Specific Purposes

Author: – Semmelweis University, Subdepartment of Clinical Simulation, Department of Anaesthesiology and Intensive Therapy

Author: – Columbia University School of Nursing

4:00 PM - 5:30 PM EDT

Enhancing Access and Optimizing MRI Booking Efficiency in the Pediatric Day Care Unit: A Quality Improvement Initiative in Qatar

Room: Confederation Ballroom Foyer

Presenter: – Hamad Medical Corporation(HMC) & Weill-Cornell Medical College Qatar

Author: – Hamad Medical Corporation

Author: – hamad medical corporation

4:00 PM - 5:30 PM EDT

Enhancing Relationship-Centered Care Through Timely Access to Patient Information: A Randomized Controlled Trial of the DigiTeam Tool

Room: Confederation Ballroom Foyer

Presenter: – Norwegian University of Science and Technology

Author: – Norwegian University of Science and Technology

Author: – Norwegian Centre for E-health Research

4:00 PM - 5:30 PM EDT

Enhancing Timely Access to Pediatric Urgent Care: Implementation of a Fast-Track Clinic at Hamad General hospital, Experience from Qatar

Room: Confederation Ballroom Foyer

Presenter:

Author: – Hamad Medical Corporation

Author: – Hamad Medical Corporation(HMC) & Weill-Cornell Medical College Qatar

Author: – Hamad Medical Corporation

Author: – Sidra medicine, Hamad medical Corporation

Author: – Hamad Medical Corporation

Author: – hamad medical corporation

Author: – Hamad Medical Corporation

Author: – Hamad General hospital

4:00 PM - 5:30 PM EDT

Framing Health Messages for Cancer Survivors: Assessing Emotional Responses to Lifestyle Communication

Room: Confederation Ballroom Foyer

Presenter: – Tilburg University

Author: – Tilburg University

Author: – Tilburg University, Department of Communication and Cognition

Author: – Tilburg University

Author: – Tilburg University, Academic Collaborative Center on Digital Health & Mental Wellbeing, Department of Communication and Cognition

4:00 PM - 5:30 PM EDT

From Silos to Synergy: Improving Physician-Nurse Teamwork in Pediatric Units Through Multidisciplinary Interventions, Qatar

Room: Confederation Ballroom Foyer

Presenter: – Hamad Medical Corporation(HMC) & Weill-Cornell Medical College Qatar

Author: – SIDRA medicine

4:00 PM - 5:30 PM EDT

"Getting Ready”: A Simple Step Toward Better Patient-Provider Communication

Room: Confederation Ballroom Foyer

Presenter: – CRCHUM, UdeM

Author: – CRCHUM

Presenter: – Unité soutien SSA Québec, CRCHUM

Author: – UdeM, IUSMM

Author: – University of Montreal

Author: – CRCHUM

Author: – CIUSSS EMTL

4:00 PM - 5:30 PM EDT

Healthcare experience and informational needs among people with pelvic organ prolapse: analysis from an international cross-sectional survey

Room: Confederation Ballroom Foyer

Presenter: – Dartmouth College

Author: – Dartmouth College

Author: – Dartmouth Hitchcock Medical Center

Author: – P4Moms Physical Therapy; Second Wave Physical Therapy

Author: – Dartmouth Geisel School of Medicine

Author: – The Dartmouth Institute for Health Policy & Clinical Practice

4:00 PM - 5:30 PM EDT

How physicians respond to simulated patients’ requests for information about diagnosis in a postgraduate examination

Room: Confederation Ballroom Foyer

Presenter: – University College London

Author: – University College London

4:00 PM - 5:30 PM EDT

“I guess it was maybe a little awesome”: Descriptions of moments of awe in psilocybin-assisted therapy

Room: Confederation Ballroom Foyer

Presenter: – University of Vermont

Author: – University of Vermont

4:00 PM - 5:30 PM EDT

“I wish physicians didn’t act so weird”: A Qualitative Study on Cervical Cancer Screening Experiences and HPV Self-testing Preferences Among Sexual and Gender Minority Individuals with Vaginal Anatomy

Room: Confederation Ballroom Foyer

Presenter: – Drexel University College of Medicine

Author: – Drexel University College of Medicine

Author: – University of Pittsburgh

Author: – University of California, San Francisco

4:00 PM - 5:30 PM EDT

Identifying key elements of recorded clinic visits from the perspective of patients and therapists

Room: Confederation Ballroom Foyer

Presenter: – Dartmouth Geisel School of Medicine

Author: – Geisel School of Medicine

Author: – Dartmouth College

Author: – Geisel School of Medicine

Author: – University of Alabama at Birmingham

Author: – Dartmouth College

Author: – Geisel School of Medicine at Dartmouth College

Author: – Center for Technology and Behavioral Health, Dartmouth Geisel School of Medicine

Author: – HIV/HCV Resource

Author: – The Dartmouth Institute for Health Policy & Clinical Practice

4:00 PM - 5:30 PM EDT

Impacts of communication type and quality on patient safety incidents: A systematic review

Room: Confederation Ballroom Foyer

Presenter: – University of Leicester

Author: – University of Leicester

Author: – London School of Economics

Author: – University of Leicester

4:00 PM - 5:30 PM EDT

Initiating discussion of care partner mental health during clinical encounters with primary care clinicians caring for persons with dementia

Room: Confederation Ballroom Foyer

Presenter: – Dartmouth Geisel School of Medicine

Author: – Dartmouth College

4:00 PM - 5:30 PM EDT

Innovative Interprofessional Teaming Simulation for New Graduate Registered Nurses (RN) and Pediatric Interns: Bridging Communication Gaps in Pediatric Inpatient Care

Room: Confederation Ballroom Foyer

Presenter: – Johns Hopkins All Children's Hospital

Author: – Johns Hopkins All Children's Hospital

Author: – University of South Florida

Author: – Johns Hopkins All Children's Hospital

4:00 PM - 5:30 PM EDT

Integrative Approaches to Health Aging: Sustainable Community Taichi Practice and Performances in Multilingual Communities

Room: Confederation Ballroom Foyer

Presenter: – University of San Francisco

Author: – On Lok

Author: – University of San Francisco

Author: – University of California San Francisco

4:00 PM - 5:30 PM EDT

Internal Consistency of the Beliefs about Medicines Questionnaire (BMQ-Specific) in a Socioeconomically Vulnerable Diabetic Population

Room: Confederation Ballroom Foyer

Presenter: – Faculté de Pharmacie, Université de Tours, France

Presenter: – Private practice SCM BlackwellGainet, Jouars Pontchartrain,France

Author: – Private practice SCM Blackwell Gainet, Jouars Pontchartrain,France

Author: – Diabreval MSP de Breval

Author: – Inserm U1246 - methodS in Patient-centered outcomes and HEalth ResEarch (SPHERE) Faculté de Pharmacie, Université de Tours

4:00 PM - 5:30 PM EDT

"Just a pinch" : How Fertility Care Professionals Respond to Patient Pain

Room: Confederation Ballroom Foyer

Presenter: – Harvard Medical School

4:00 PM - 5:30 PM EDT

Language-Concordant Healthcare: Implementation of a Bilingual Competency Program

Room: Confederation Ballroom Foyer

Presenter: – Memorial Sloan Kettering Cancer Center

Author: – Tufts University School of Medicine

Author: – Memorial Sloan Kettering Cancer Center

4:00 PM - 5:30 PM EDT

Measurement of the level of uncertainty communicated during clinical encounters: a scoping review

Room: Confederation Ballroom Foyer

Presenter: – Dartmouth College

Author: – Dartmouth College

Author: – National Cancer Institute

Author: – Dartmouth College

Author: – The Dartmouth Institute for Health Policy & Clinical Practice

4:00 PM - 5:30 PM EDT

Moments of Connection: A Mixed-Methods Study of Sacred Moments between Clinicians and Patients in Oncology

Room: Confederation Ballroom Foyer

Presenter: – Department of Medicine (Section of Oncology), Yale School of Medicine

Author: – Department of Medicine (Section of Oncology), Yale School of Medicine

Author: – Department of Chronic Disease Epidemiology, Yale School of Public Health

4:00 PM - 5:30 PM EDT

Narratives for Lifestyle Communication in Oncology: The Role of Emotions

Room: Confederation Ballroom Foyer

Presenter: – Tilburg University, Department of Communication and Cognition

Author: – Tilburg University

Author: – Tilburg University, Academic Collaborative Center on Digital Health & Mental Wellbeing, Department of Communication and Cognition

4:00 PM - 5:30 PM EDT

Patients’ perceptions of primary care consultations: is empathy under threat? A nested qualitative study

Room: Confederation Ballroom Foyer

Presenter: – University of Southampton

Author: – University of Southampton

Author: – London School of Economics

Author: – University of Bristol

Author: – University of Leicester

Author: – University of Southampton

Author: – Keele University

Author: – University of Southampton

Author: – University of Bristol

Author: – Keele University

Author: – Queen Mary University London

Author: – University of Southampton

4:00 PM - 5:30 PM EDT

Perceptions and Prejudices: A Descriptive Study on Doctors’ Attitudes Toward Economically and Educationally Disadvantaged Patients

Room: Confederation Ballroom Foyer

Presenter: – Max Super Specialty Hospital, Shalimar Bagh, Delhi- 110085

4:00 PM - 5:30 PM EDT

Perceptions of Patient-Clinician Communication in Black Mothers with Hypertensive Crises

Room: Confederation Ballroom Foyer

Presenter: – The University of Tennessee Health Science Center

Author: – The University of Tennessee Health Science Center

Author: – Baptist Memorial Healthcare

4:00 PM - 5:30 PM EDT

Positioning the Status of Maternal Health in Post-Taliban Afghanistan

Room: Confederation Ballroom Foyer

Presenter: – Ohio University

4:00 PM - 5:30 PM EDT

Prognosis in the Trauma ICU through the Lens of Best Case/Worst Case - ICU: How do clinicians think about what to say and when?

Room: Confederation Ballroom Foyer

Presenter: – University of Wisconsin School of Medicine and Public Health

Author: – University of Wisconsin School of Medicine and Public Health

Author: – University of Washington School of Medicine

Author: – University of Wisconsin School of Medicine and Public Health

Author: – University of Wisconsin School of Nursing

Author: – University of Wisconsin School of Medicine and Public Health

Author: – University of Wisconsin School of Nursing

Author: – University of Wisconsin School of Medicine and Public Health

4:00 PM - 5:30 PM EDT

Promoting Healthy Habits in Well-Child Visits: Advancing weight-neutral health promotion in diverse pediatric populations including families who require interpreter services.

Room: Confederation Ballroom Foyer

Presenter: – University of MN Department of Family Medicine and Community Health

4:00 PM - 5:30 PM EDT

“Revealing Shortcomings in Patient Education: Readability Assessment of English and Spanish Allergy Articles”

Room: Confederation Ballroom Foyer

Presenter: – Nova Southeastern University Dr. Kiran C. Patel College of Allopathic Medicine

Author: – Nova Southeastern University Dr. Kiran C. Patel College of Allopathic Medicine

4:00 PM - 5:30 PM EDT

Rural community pharmacists’ confidence to communicate about pneumococcal vaccines

Room: Confederation Ballroom Foyer

Presenter: – University of North Carolina at Chapel Hill Eshelman School of Pharmacy

Author: – University of Georgia

Author: – University of South Carolina

Author: – The University of Tennessee Health Science Center

Author: – University of North Carolina at Chapel Hill

Author: – University of North Carolina at Chapel Hill Eshelman School of Pharmacy

Author: – Auburn University

4:00 PM - 5:30 PM EDT

Spanglish in Healthcare: Navigating Informality to Enhance Patient-Provider Communication

Room: Confederation Ballroom Foyer

Presenter: – Slippery Rock University of Pennsylvania

4:00 PM - 5:30 PM EDT

Transparency and Tension: Negative Patient Reactions to Language in Open Notes

Room: Confederation Ballroom Foyer

Presenter: – University of Wisconsin

5:45 PM - 7:15 PM EDT

Welcome Session and Plenary Speaker: Improvisation and the Art of Medicine: Communication Skills for an Uncertain World

Room: Confederation Ballroom I/II

Keynote Speaker:

8:00 AM - 9:00 AM EDT

Breakfast

Room: Confederation Ballroom I/II

9:00 AM - 10:30 AM EDT

General Session and Plenary Speaker: Achieving patient-centered care using decision support interventions with patients

Room: Confederation Ballroom I/II

Keynote Speaker: – University of Ottawa and Ottawa Hospital Research Institute

10:45 AM - 12:15 PM EDT

ENRICH Learning Group: A

Room: Ontario

10:45 AM - 12:15 PM EDT

ENRICH Learning Group: B

Room: Alberta

10:45 AM - 12:15 PM EDT

ENRICH Learning Group: C

Room: Newfoundland

10:45 AM - 12:15 PM EDT

ENRICH Learning Group: D

Room: British Columbia

10:45 AM - 12:15 PM EDT

ENRICH Learning Group: E

Room: Manitoba

10:45 AM - 12:15 PM EDT

Are medical interpreters part of the diagnostic team? Medical interpreter perspectives and behaviors related to diagnostic safety

Room: Les Saisons

Presenter: – Dartmouth Geisel School of Medicine

10:45 AM - 12:15 PM EDT

Bridging Identities and Communication in Healthcare: Advancing Workforce Collaboration and Cultural Sensitivity, and Clinician-Patient Interactions

Room: Les Saisons

Presenter: – EACH / Royal College of Surgeons in Ireland

10:45 AM - 12:15 PM EDT

Exploring multidisciplinary case discussions in breast and gynecological cancer care at German cancer centers: A mixed-methods study of healthcare realities and associated factors

Room: Les Saisons

Presenter: – Institute of Medical Sociology, Health Services Research, and Rehabilitation Science (IMVR), Chair of Health Services Research, Faculty of Medicine and University Hospital Cologne, University of Cologne, Cologne, Germany

10:45 AM - 12:15 PM EDT

Mixing the Right Ingredients: A Training Guide for Whole-Team Interprofessional Communication

Room: Les Saisons

Presenter: – University of Utah

10:45 AM - 12:15 PM EDT

Reviving the ABCDE Model: A Communication Shortcut for Building Interprofessional Common Ground in High-Fidelity Simulation

Room: Les Saisons

Presenter: – Jagiellonian University Medical College

10:45 AM - 12:15 PM EDT

Can Visualization Empower Medication Adherence? A Pragmatic Randomized Controlled Trial of a Pharmacist-Led Interactive Dashboard for Patients with Heart Failure

Room: Nova Scotia

Presenter: – Graduate Institute of Clinical Pharmacy, College of Medicine, National Taiwan University

10:45 AM - 12:15 PM EDT

Developing a Framework to Measure Health Literacy Demands of Consumer-Facing Healthcare Organization Websites

Room: Nova Scotia

Presenter: – UNT Health Fort Worth, College of Public Health

10:45 AM - 12:15 PM EDT

Patient Perspectives on the Role of Technology in Genetic Counseling: Are online educational and artificial intelligence tools perceived as comparable to traditional genetic counseling care?

Room: Nova Scotia

Presenter: – University of Minnesota

10:45 AM - 12:15 PM EDT

Qualitative Evaluation of a Novel Clinical Pharmacy Implementation: Findings from the Rural Area Pharmacist Intervention for Diabetes-Management using eHealth (RAPID-ME) Program

Room: Nova Scotia

Presenter: – Atrium Health Center for Health System Sciences

10:45 AM - 12:15 PM EDT

Self-perceived vs. external-perceived physician informedness before patient contact without digital patient portals in hospitals: a comparative survey of physicians and patients

Room: Nova Scotia

Presenter: – University of Cologne, Faculty of Human Sciences & Faculty of Medicine and University Hospital Cologne, Institute of Medical Sociology, Health Services Research and Rehabilitation Science, Chair of Health Services Research in Rehabilitation

10:45 AM - 12:15 PM EDT

“Are they gonna come back?”: Trans-affirming primary care providers’ concerns about addressing disordered eating

Room: Nunavut

Presenter: – University of Pittsburgh

10:45 AM - 12:15 PM EDT

Cultural Approach to Health Communication: Lesson from HIV/AIDS Communication among the Borana Pastoralist Community, Ethiopia

Room: Nunavut

Presenter: – Ambo University, Ethiopai

10:45 AM - 12:15 PM EDT

Intersectional Stigma Experiences Among Pregnant Trial Participants Receiving Chronic HCV Therapy

Room: Nunavut

Presenter: – University of California, San Francisco

10:45 AM - 12:15 PM EDT

Shaping Positive Interactions: Avoiding Shame in Chronic Condition Care

Room: Nunavut

Presenter: – University of Wisconsin-Madison School of Medicine and Public Health Department of Family Medicine and Community Health

Presenter: – University of Wisconsin-Madison School of Nursing

10:45 AM - 12:15 PM EDT

Patient engagement in care and improvement

Room: Quebec

Presenter: – University Health Network

Author: – University Health Network

10:45 AM - 12:15 PM EDT

From artifact to advocacy: leveraging arts-based research methods to engage community for change

Room: Provinces I

Presenter: – University of Calgary

Author: – University of Calgary

10:45 AM - 12:15 PM EDT

Innovate, Implement, Improve: Mastering Quality Improvement in the New Healthcare Landscape

Room: Provinces II

Presenter: – National University Hospital, Singapore

12:15 PM - 1:15 PM EDT

Lunch

Room: Confederation Ballroom I/II

1:30 PM - 3:00 PM EDT

AI-Enhanced Training for Communication Skills: A Comparative Study of Cases Utilizing Human Standardized Patients versus AI-Generated Avatars

Room: Nunavut

Presenter: – NBME

1:30 PM - 3:00 PM EDT

Automated Annotations of Clinical Dialogues Using Generative AI: A Path to Effective Information Extraction for Enhanced Patient Accessibility

Room: Nunavut

Presenter: – Center for Technology and Behavioral Health, Dartmouth Geisel School of Medicine

1:30 PM - 3:00 PM EDT

Comparing patients’ cognitive and emotional responses to pre-test cancer genetic services delivered via chatbot versus standard of care: findings from the BRIDGE randomized clinical trial

Room: Nunavut

Presenter: – University of Utah and the Huntsman Cancer Institute

Author: – Department of Communication, University of Utah

1:30 PM - 3:00 PM EDT

HealthLit: Development of an AI driven Audit & Feedback Tool for Organizational Health Literacy

Room: Nunavut

Presenter: – Texas Christian University

Presenter: – Children's Health

1:30 PM - 3:00 PM EDT

Return to work after physical injury: Experimental study of personalised AI-driven stories

Room: Nunavut

Presenter: – Tilburg University, Academic Collaborative Center on Digital Health & Mental Wellbeing, Department of Communication and Cognition

1:30 PM - 3:00 PM EDT

Black Patients’ Experience of Racial Bias in Healthcare Interactions

Room: Les Saisons

Presenter: – University of Minnesota

1:30 PM - 3:00 PM EDT

Clear, direct language—Means no jargon, right?

Room: Les Saisons

Presenter: – University of Wisconsin-Madison School of Nursing

1:30 PM - 3:00 PM EDT

"We are not the person we will be when these things happen:" Reflections on personhood from an ethnography of neuropalliative care

Room: Les Saisons

Presenter: – University of Ottawa

1:30 PM - 3:00 PM EDT

“That would be amazing:” Patient Perceptions of a Whole Health Approach to Primary Care

Room: Les Saisons

Presenter: – Center for Health Optimization and Implementation Research (CHOIR), Department of Veterans Affairs

1:30 PM - 3:00 PM EDT

“Where Could It Have Gone?”: Patient Uncertainty After Pathology Specimens Adverse Event Disclosure

Room: Les Saisons

Presenter: – Mayo Clinic

1:30 PM - 3:00 PM EDT

Communicating about Risk in Birthing: The CRiB Study

Room: Nova Scotia

Presenter: – University of Michigan School of Nursing

1:30 PM - 3:00 PM EDT

Discussing surgery-related risks with pediatric urology patients and families: An applied conversation analytic study

Room: Nova Scotia

Presenter: – Michigan State University College of Human Medicine

Author: – University of Michigan School of Medicine

1:30 PM - 3:00 PM EDT

Exploring patient centered communication dynamics in pediatric primary care messages

Room: Nova Scotia

Presenter: – University of Pittsburgh School of Medicine

1:30 PM - 3:00 PM EDT

“Navigating the Unknowns": Parent Perspectives on Receiving a Prenatal Diagnosis of Congenital Heart Disease

Room: Nova Scotia

Presenter: – University of Pittsburgh School of Medicine

1:30 PM - 3:00 PM EDT

Passing through the jungle: How do narratives shape health equity in cancer patients’ treatment decision-making trajectories?

Room: Quebec

Presenter: – Mind Bridge Narrative Center

1:30 PM - 3:00 PM EDT

Speaking the Language of Care: Empowering Medical Students as Spanish Interpreters to Advance Equity and Clinical Communication

Room: Quebec

Presenter: – Meharry Medical College

Author: – Meharry Medical College

1:30 PM - 3:00 PM EDT

Translation, cultural adaptation, and validation of the consideRATE questions for Mandarin-speaking populations: What is important to assess during serious illness?

Room: Quebec

Presenter: – Dartmouth Geisel School of Medicine

Author: – University of Pennsylvania

Author: – Central South university

Author: – University College, London

Author: – Dartmouth Geisel School of Medicine

1:30 PM - 3:00 PM EDT

Unmet Health Communication Needs of Patients Living with Sickle Cell Disease and their Healthcare Providers

Room: Quebec

Presenter: – University of Pittsburgh

1:30 PM - 3:00 PM EDT

Young Black Adults with Chronic Pain's Affective, Cognitive, and Linguistic patterns and processes during Discriminatory Health Care Encounters.

Room: Quebec

Presenter: – University of Minnesota Department of Family and Community Medicine

Author: – University of Minnesota

1:30 PM - 3:00 PM EDT

Advocating for Health Equity: Strategies for Action

Room: Provinces I

Presenter: – 1) Columbia University: 2) Strategies for Equity and Communication Impact; 3) Health Equity Initiative; 4) JCIH

1:30 PM - 3:00 PM EDT

Utilizing Mind Mapping for Shared Decision Making in the Setting of Substituted Judgment

Room: Provinces II

Presenter: – Seattle Children's Hospital

Presenter: – Massachusetts General Hospital

1:30 PM - 5:00 PM EDT

ENRICH Learning Group: A

Room: Ontario

1:30 PM - 5:00 PM EDT

ENRICH Learning Group: B

Room: Alberta

1:30 PM - 5:00 PM EDT

ENRICH Learning Group: C

Room: Newfoundland

1:30 PM - 5:00 PM EDT

ENRICH Learning Group: D

Room: British Columbia

1:30 PM - 5:00 PM EDT

ENRICH Learning Group: E

Room: Manitoba

3:30 PM - 5:00 PM EDT

Experience and Training Make the Difference: Multicultural Competence Profiles Among Healthcare Professionals in Québec

Room: Les Saisons

Presenter: – Université Laval

Author: – Université Laval

3:30 PM - 5:00 PM EDT

Impact of the interpreter on the interpersonal communication between patients and clinicians during healthcare interactions: a Systematic Review

Room: Les Saisons

Presenter: – Dartmouth College

Presenter: – The Dartmouth Institute for Health Policy & Clinical Practice

Presenter: – Dartmouth College

3:30 PM - 5:00 PM EDT

Intervention to Improve Interpreter Documentation in a Large Academic Medical Center

Room: Les Saisons

Presenter: – University of California, San Francisco

3:30 PM - 5:00 PM EDT

Qualified Multilingual Assessment for Medical Students: A Pilot Study

Room: Les Saisons

Presenter: – Beth Israel Deaconess Medical Center

3:30 PM - 5:00 PM EDT

Virtual and in-person interpretation: A qualitative study from the perspective of professional medical interpreters

Room: Les Saisons

Presenter: – University of MN Department of Family Medicine and Community Health

3:30 PM - 5:00 PM EDT

CAM Conversations with a Patient-Centered Question Guide

Room: Nova Scotia

Presenter: – Hackensack Meridian Health and Georgetown University

3:30 PM - 5:00 PM EDT

Enhancing Informed Consent Through AI and Digital Coaching: A Patient-Centered Approach to Shared Decision-Making

Room: Nova Scotia

Presenter: – Yale School of Medicine

3:30 PM - 5:00 PM EDT

How to manage what’s in front of you: Creating Interactive Medication Calendars to Support At-Home Care of Pediatric Patients with Acute Lymphoblastic Leukemia

Room: Nova Scotia

Presenter: – Dana-Farber Cancer Institute

3:30 PM - 5:00 PM EDT

IDEA: Development of the First Decisional Support Tool for Black American Potential Living Kidney Donors Contemplating APOL1 Genetic Testing

Room: Nova Scotia

Presenter: – Temple University College of Public Health

3:30 PM - 5:00 PM EDT

Usability, feasibility and acceptability of an online pathway to screen for depression and connect with evidence-based mental health treatment in rural oncology settings – iPath*D

Room: Nova Scotia

Presenter: – The Dartmouth Institute for Health Policy & Clinical Practice

Author: – Geisel School of Medicine at Dartmouth College

3:30 PM - 5:00 PM EDT

Can patients read and understand information written on their hospital room whiteboard? A cross-sectional study

Room: Nunavut

Presenter: – Oregon Health & Science University

3:30 PM - 5:00 PM EDT

Environmental Health Literacy through an Intersectional Perspective: A Content Analysis of NIEHS-Funded Community Engagement Cores

Room: Nunavut

Presenter: – University of New Mexico

3:30 PM - 5:00 PM EDT

Promoting Organizational Health Literacy Through Process Standardization of Discharge Instructions

Room: Nunavut

Presenter: – UC San Diego Health

3:30 PM - 5:00 PM EDT

Strengthening communications during patient discharge processes: Improving patient experienced quality of care and patient safety

Room: Nunavut

3:30 PM - 5:00 PM EDT

Using Icons to Support Communication with Participants during Informed Consent for Research

Room: Nunavut

Presenter: – University of Utah and the Huntsman Cancer Institute

Author: – Washington University in St. Louis School of Public Health

3:30 PM - 5:00 PM EDT

How clinicians help surrogates limit life-sustaining treatment: Reframing decisional role and control

Room: Quebec

Presenter: – National Cancer Institute

3:30 PM - 5:00 PM EDT

Music Therapy for Bereavement Support: Lessons Learned from Creating HeartSongs

Room: Quebec

Presenter:

Author: – Children's Medical Center, UMass Memorial Medical Center

3:30 PM - 5:00 PM EDT

Navigating care transitions in partnership with patients and families: Safety and equity implications of sharing electronic discharge summaries

Room: Quebec

Presenter: – Beth Israel Deaconess Medical Center

3:30 PM - 5:00 PM EDT

Parent-physician conversations about goals for youth with intellectual and developmental disability

Room: Quebec

Presenter: – Division of Pharmaceutical Outcomes and Policy, UNC Eshelman School of Pharmacy

3:30 PM - 5:00 PM EDT

Parents’ Perspectives of Helpful Strategies for Navigating Challenging Care-Related Conversations with their Adolescents and Young Adults (AYAs) Living with a Blood Cancer

Room: Quebec

Presenter: – University of Florida

3:30 PM - 5:00 PM EDT

GRACE Under Pressure: A Compassionate Communication Framework for Grief in Clinical Encounters

Room: Provinces I

Presenter: – Veterans Health Administration

Presenter: – Brookwood Hospital/ Baptist Health

Presenter: – University of North Carolina at Chapel Hill

3:30 PM - 5:00 PM EDT

The Misinformation Clinic: Can You Beat the Internet?

Room: Provinces II

Presenter: – Institute for Healthcare Advancement

5:00 PM - 6:30 PM EDT

A blended shared decision-making training program for general practitioners in Belgium: a pilot study

Room: Confederation Ballroom Foyer

Presenter: – KULeuven

5:00 PM - 6:30 PM EDT

A Virtual Community of Practice to Support Implementation of Organizational Health Literacy: A Mixed Methods Study Using the i-PARIHS Framework

Room: Confederation Ballroom Foyer

Presenter: – Texas Christian University

Presenter: – Children's Health

Author: – Children's Health

5:00 PM - 6:30 PM EDT

Applying the Technology Acceptance Model to Identify Predictors of Electronic Medical Records Access and Its impact on Healthy Behaviors among Patients with Chronic Disease

Room: Confederation Ballroom Foyer

Presenter: – Ohio University

5:00 PM - 6:30 PM EDT

Assessing the Cost-Effectiveness of Households Visitation on HIV affected Children’s Health Outcomes in Eswatini.

Room: Confederation Ballroom Foyer

Presenter: – Young Heroes Organisation

5:00 PM - 6:30 PM EDT

Bridging the AI Transparency Gap: Aligning Patient Expectations and Healthcare Practices

Room: Confederation Ballroom Foyer

Presenter: – Slippery Rock University of Pennsylvania

5:00 PM - 6:30 PM EDT

Clinician Continuity and Trust-Building in Pregnancy Care: A Qualitative Study

Room: Confederation Ballroom Foyer

Presenter: – Beth Israel Deaconess Medical Center

Author: – Beth Israel Deaconess Medical Center

Author: – University of South Florida

Author: – Beth Israel Deaconess Medical Center

5:00 PM - 6:30 PM EDT

Determinants of Shared Decision-Making Preferences in Breast Cancer Patients

Room: Confederation Ballroom Foyer

Presenter: – University of Cologne, Faculty of Medicine and University Hospital Cologne, Institute of Medical Sociology, Health Services Research, and Rehabilitation Science (IMVR), Chair of Medical Sociology

Author: – University of Cologne, Faculty of Medicine and University Hospital Cologne, Institute of Medical Sociology, Health Services Research, and Rehabilitation Science (IMVR), Chair of Medical Sociology

Author: – Department of Sociology and Health Studies, Siena College

Author: – University of Cologne, Faculty of Medicine and University Hospital Cologne, Institute of Medical Sociology, Health Services Research, and Rehabilitation Science (IMVR), Chair of Medical Sociology

5:00 PM - 6:30 PM EDT

Development of processes and outcomes of shared decision making for patients with inflammatory bowel disease, family members, and healthcare providers: Protocol for a scoping review

Room: Confederation Ballroom Foyer

Presenter: – Keio University

Author: – Yale University

Author: – Keio University

Author: – University of Illinois Chicago

Author: – Keio University

5:00 PM - 6:30 PM EDT

Dispelling common misperceptions of qualitative research methods in health services and implementation research

Room: Confederation Ballroom Foyer

Presenter: – San Francisco State University

Author: – 1Center for Clinical Management Research (CCMR), VA Ann Arbor Healthcare System

Author: – 3Departments of Medicine and Psychiatry and Behavioral Sciences, Long School of Medicine, UT Health San Antonio, San Antonio, TX

Author: – 5Section of General Internal Medicine, Boston University Chobanian & Avedisian School of Medicine

Author: – 6Department of Psychiatry and Biobehavioral Sciences, David Geffen School of Medicine, University of California Los Angeles

5:00 PM - 6:30 PM EDT

Do SPs help students develop communication skills? Student opinions, concerns and expectations

Room: Confederation Ballroom Foyer

Presenter: – Department of Medical Communication; Medical University of Warsaw, Poland

Author: – Department of Medical Communication Medical University of Warsaw

Presenter: – Department of Medical Communication Medical University of Warsaw

5:00 PM - 6:30 PM EDT

Effect of communication skills training in veterinarians on farmers’ likelihood of advice adherence

Room: Confederation Ballroom Foyer

Presenter: – Faculty of Veterinary Medicine, Utrecht University, The Netherlands

Author: – Faculty of Veterinary Medicine, Utrecht University, The Netherlands

Author: – faculty of Veterinary Medicine, University of Calgary, Canada

Author: – Department of Health Management, Atlantic Veterinary College, University of Prince Edward Island, Canada

5:00 PM - 6:30 PM EDT

Effect of online communication skills training on the scores of bovine veterinary practitioners in an online gaming tool, the Veterinary DialogueTrainer

Room: Confederation Ballroom Foyer

Presenter: – Faculty of Veterinary Medicine, Utrecht University, The Netherlands

Author: – Faculty of Veterinary Medicine, Utrecht University, The Netherlands

Author: – faculty of Veterinary Medicine, University of Calgary, Canada

Author: – Department of Health Management, Atlantic Veterinary College, University of Prince Edward Island, Canada

5:00 PM - 6:30 PM EDT

Empowering Conversations: Training Health Professionals in Kyrgyzstan to Support Adolescent Smoking Cessation with VBA+

Room: Confederation Ballroom Foyer

Presenter: – University of Stirling

5:00 PM - 6:30 PM EDT

Enhancing Dialogue in Radiation Oncology Consultations for Prostate Cancer: The Impact of Patient Preparation Using the Let’s Discuss Health Tool

Room: Confederation Ballroom Foyer

Presenter: – CRCHUM, Université de Montréal

Author: – CRCHUM

Author: – CISSS Laval

Author: – CIUSSS Est de l'ile de Montreal

Author: – CHUQ

Author: – Communication Department, Université de Montréal

Author: – IUSMM

Author: – CISSS Laval

Author: – Psychology Department, UQAM

Author: – CRCHUM

Author: – School of Health and Social Care | ENU

Author: – Nivel

5:00 PM - 6:30 PM EDT

Evaluating an Automated Patient Engagement System with behavioural change model based invitations for Colorectal Cancer Screening Uptake in Latvia

Room: Confederation Ballroom Foyer

Presenter: – Riga Stradins University

Author: – Riga Stradins University

5:00 PM - 6:30 PM EDT

Examining the impact of different pre-visit interventions on youth and parent question-asking during attention deficit hyperactivity disorder visits to plan for a larger trial

Room: Confederation Ballroom Foyer

Presenter: – UNC Eshelman School of Pharmacy

Author: – Division of Pharmaceutical Outcomes and Policy, UNC Eshelman School of Pharmacy

Author: – University of North Carolina at Chapel Hill Eshelman School of Pharmacy

Author: – UNC Eshelman School of Pharmacy

Author: – Carolina Institute for Developmental Disabilities / University of North Carolina at Chapel Hill

Author: – University of North Carolina at Chapel Hill

Author: – UNC Eshelman School of Pharmacy

5:00 PM - 6:30 PM EDT

Exploring Decision Making and Informational Needs Among Individuals with Pelvic Organ Prolapse: A Qualitative Study.

Room: Confederation Ballroom Foyer

Presenter: – Dartmouth College

Author: – Dartmouth College

Author: – Dartmouth Hitchcock Medical Center

Author: – Dartmouth College

5:00 PM - 6:30 PM EDT

Exploring digital health technology use among individuals with a low socioeconomic background: A narrative review

Room: Confederation Ballroom Foyer

Presenter: – Tilburg University

5:00 PM - 6:30 PM EDT

Exploring essential elements and theoretical frameworks for designing text messages to enhance medication adherence: A narrative review

Room: Confederation Ballroom Foyer

Presenter: – University of Michigan

Presenter: – National Taiwan University

Author: – National Taiwan Normal University

5:00 PM - 6:30 PM EDT

Exploring shared decision-making during triadic dementia care.

Room: Confederation Ballroom Foyer

Presenter: – Dartmouth College

Author: – Dartmouth College

Author: – NYU Grossman School of Medicine

Author: – The Dartmouth Institute for Health Policy & Clinical Practice

5:00 PM - 6:30 PM EDT

Harnessing Applied Improvisation to Restore Empathy and Connection in Stressed Emergency Departments (HarRiED)

Room: Confederation Ballroom Foyer

Presenter: – Indiana University School of Medicine

Author: – Indiana University School of Medicine

Author: – Indiana University

5:00 PM - 6:30 PM EDT

Health Equity Training for Healthcare Professional Learners: Using simulation for patient-centered communication, implicit bias mitigation, and epistemic justice

Room: Confederation Ballroom Foyer

Presenter: – University of Tennessee Health Science Center

Author: – University of Tennessee Health Science Center

Author: – The University of Tennessee Health Science Center

5:00 PM - 6:30 PM EDT

Interdisciplinary communication in team based care as a management strategy to achieve integrality in health

Room: Confederation Ballroom Foyer

Presenter: – Federal University of Goiás

Author: – São Paulo State Health Department / Federal University of Goiás

5:00 PM - 6:30 PM EDT

Internal Consistency of the Newest Vital Sign (NVS) in a Large Socioeconomically Vulnerable Diabetic Population

Room: Confederation Ballroom Foyer

Presenter: – Faculté de Pharmacie, Université de Tours, France

Presenter: – Private practice SCM BlackwellGainet, Jouars Pontchartrain,France

Author: – Private practice SCM Blackwell Gainet, Jouars Pontchartrain,France

Author: – Diabreval MSP de Breval

Author: – Inserm U1246 - methodS in Patient-centered outcomes and HEalth ResEarch (SPHERE) Faculté de Pharmacie, Université de Tours

5:00 PM - 6:30 PM EDT

Linguistic Indicators of Clinical Communication Quality: A Quantitative Analysis of OET Speaking Responses

Room: Confederation Ballroom Foyer

Presenter: – Cambridge Boxhill Language Assessment

5:00 PM - 6:30 PM EDT

Measuring the use of clinician-spoken plain language in healthcare encounters: a scoping review

Room: Confederation Ballroom Foyer

Presenter: – Dartmouth College

Author: – University of Virginia

Author: – Dartmouth College

Author: – The Dartmouth Institute for Health Policy & Clinical Practice

Author: – Dartmouth Geisel School of Medicine

5:00 PM - 6:30 PM EDT

Navigating Interprofessional Teaming as a Resident: Overcoming Challenges with Communication

Room: Confederation Ballroom Foyer

Presenter: – Johns Hopkins All Children's Hospital

Author: – University of South Florida

Author: – Johns Hopkins All Children's Hospital

Author: – University of South Florida

5:00 PM - 6:30 PM EDT

Pharmacists Prioritize Collaborative Communication for Methadone Access in Pharmacies

Room: Confederation Ballroom Foyer

Presenter: – University of North Carolina at Chapel Hill Eshelman School of Pharmacy

Author: – UNC Eshelman School of Pharmacy

Author: – Fruit of Labor Action Research & Technical Assistance, LLC

Author: – University of North Carolina at Chapel Hill Eshelman School of Pharmacy

5:00 PM - 6:30 PM EDT

Predictors of Family Communication about Lynch Syndrome Cascade Screening: A Theory of Motivated Information Management Perspective

Room: Confederation Ballroom Foyer

Presenter: – University of Utah and the Huntsman Cancer Institute

Author: – University of Minnesota Duluth

Author: – UT Southwestern & Moncrief Cancer Institute

Author: – Huntsman Cancer Institute

Author: – University of Utah

5:00 PM - 6:30 PM EDT

Preferences for Participation in Adolescent and Young Adult Cancer Survivorship Visits

Room: Confederation Ballroom Foyer

Presenter: – Rutgers University

Author: – Rutgers Cancer Institute

Author: – Rutgers University

Author: – Rutgers Cancer Institute

5:00 PM - 6:30 PM EDT

Professional-Skills and Knowledge-Training Program Enhances Registered Veterinary Technicians’ Communication Confidence

Room: Confederation Ballroom Foyer

Presenter: – University of Guelph

Author: – University of Guelph

Author: – BS Communication Strategies

5:00 PM - 6:30 PM EDT

Put People First: Relationship-Centered Communication for Nurse Leaders

Room: Confederation Ballroom Foyer

Presenter: – Saint Luke's Hospital of Kansas City

Presenter: – Texas Children's Hospital

Author: – Texas Children's Hospital

5:00 PM - 6:30 PM EDT

Real-Time Insights, Real-World Impact: Innovating Clinical Governance Data Communication

Room: Confederation Ballroom Foyer

Presenter: – National University Hospital, Singapore

5:00 PM - 6:30 PM EDT

Regional Training Centers: A Powerful Special Purpose Vehicle for Strengthening Patient Communication in Eye care in India

Room: Confederation Ballroom Foyer

Presenter: – Orbis International

5:00 PM - 6:30 PM EDT

Stories work: Interviews with trauma patients about personalised stories for returning to work after injury

Room: Confederation Ballroom Foyer

Presenter: – Tilburg University, Academic Collaborative Center on Digital Health & Mental Wellbeing, Department of Communication and Cognition

Author: – Tilburg University, Department of Communication and Cognition

Author: – Netwerk Acute Zorg Brabant (NAZB), Elisabeth TweeSteden Ziekenhuis

Author: – Elisabeth TweeSteden Ziekenhuis, Department of Orthopaedics

Author: – Tranzo, Scientific Center for Care and Wellbeing, Tilburg School of Social and Behavioral Sciences, Tilburg University

Author: – Tilburg University, Academic Collaborative Center on Digital Health & Mental Wellbeing, Department of Communication and Cognition

5:00 PM - 6:30 PM EDT

Teaching Communication skills with Actor Facilitators from day 1: a 10-year review

Room: Confederation Ballroom Foyer

Presenter: – University of Buckingham

5:00 PM - 6:30 PM EDT

The use of multimedia web content in teaching health personnel and patients

Room: Confederation Ballroom Foyer

Presenter: – Sunnaas Hospital

5:00 PM - 6:30 PM EDT

Transfer of Communication Skills about HPV Vaccination to Clinical Practice: Implementation and Adaptation

Room: Confederation Ballroom Foyer

Author: – University of Florida

Presenter: – University of Florida

Author: – University of Florida

Author: – University of Wake Forest

Author: – University of Florida

5:00 PM - 6:30 PM EDT

Understanding Health Literacy: Key Influences Among Medical Students

Room: Confederation Ballroom Foyer

Presenter: – University of Pécs

5:00 PM - 6:30 PM EDT

Veterans’ perspective on polygenic risk scores in prostate cancer screening

Room: Confederation Ballroom Foyer

Presenter: – Center for Healthcare Optimization and Implementation Research, VA Bedford Healthcare System

Author: – Center for Healthcare Optimization and Implementation Research, VA Bedford Healthcare System

Author: – VA Boston Healthcare System

Author: – Center for Healthcare Optimization and Implementation Research, VA Bedford Healthcare System

5:00 PM - 6:30 PM EDT

What Comes After the Headline? Enhancing Prognostic Skills: Structured tool and e-module assessment

Room: Confederation Ballroom Foyer

Presenter: – University Health Network, University of Toronto

Author: – University Health Network

5:00 PM - 6:30 PM EDT

“Whose Voice Counts?”: Testimonial Injustice and Gendered Tensions Within Intervention-Related Decision-Making in Endometriosis Care

Room: Confederation Ballroom Foyer

Presenter: – Sidney Kimmel Medical College

Presenter: – Carnegie Mellon University

Author: – SisterSong

Author: – Magee-Womens Hospital of UPMC

Author: – University of Pittsburgh School of Medicine

7:30 AM - 8:30 AM EDT

Breakfast

Room: Confederation Ballroom I/II

7:30 AM - 8:30 AM EDT

Special Interest Group: Conversation Analysis for Communication in Healthcare

Room: Provinces II

7:30 AM - 8:30 AM EDT

Special Interest Group: Improv in Health Professions Education

Room: Provinces I

8:30 AM - 10:00 AM EDT

General Session and Plenary Speaker: AI in Healthcare: What Can't Be Automated

Room: Confederation Ballroom I/II

Keynote Speaker:

10:30 AM - 12:00 PM EDT

ENRICH Learning Group: A

Room: Ontario

10:30 AM - 12:00 PM EDT

ENRICH Learning Group: B

Room: Alberta

10:30 AM - 12:00 PM EDT

ENRICH Learning Group: C

Room: Newfoundland

10:30 AM - 12:00 PM EDT

ENRICH Learning Group: D

Room: British Columbia

10:30 AM - 12:00 PM EDT

ENRICH Learning Group: E

Room: Manitoba

10:30 AM - 12:00 PM EDT

Effectiveness of healthy aging decision aids on shared decision-making preparedness and health knowledge in older adults

Room: Les Saisons

Presenter:

10:30 AM - 12:00 PM EDT

Evaluating A Synchronous Digital Educational Workshop (Med Wise Rx) To Help Older Adults Communicate with Practitioners

Room: Les Saisons

Presenter: – University of Wisconsin-Madison

10:30 AM - 12:00 PM EDT

Shared decision-making among minoritized patients living with dementia: a systematic review

Room: Les Saisons

Presenter: – Dartmouth College

10:30 AM - 12:00 PM EDT

The impact of a geriatric oncology cognition and communication training program (Geri-Onc CC) on uptake of communication skills

Room: Les Saisons

Presenter: – Memorial Sloan Kettering Cancer Center

10:30 AM - 12:00 PM EDT

Understanding the communicative approaches of dementia caregivers to information-seeking: A qualitative study

Room: Les Saisons

Presenter: – Cleveland Clinic

10:30 AM - 12:00 PM EDT

Addressing Mental Health: An Observational Study of Patient-Clinician Communication in the First Prenatal Visit

Room: Nova Scotia

Presenter: – University of Pittsburgh

10:30 AM - 12:00 PM EDT

“It’s my body, but what are my choices?” Fertility awareness and infertility treatment awareness among women in Generation Z

Room: Nova Scotia

Presenter: – The University of Tampa

10:30 AM - 12:00 PM EDT

Navigating Uncertainty: Exploring Period Pain Communication and Management Among Young Adult Women with an Autism Spectrum Disorder

Room: Nova Scotia

Presenter: – Saint Louis University

Author: – Louisiana State University

10:30 AM - 12:00 PM EDT

Obstetric clinicians’ responses to opioid use disorder disclosures during the first obstetric visit

Room: Nova Scotia

Presenter: – University of Pittsburgh School of Medicine

Author: – University of Pittsburgh

10:30 AM - 12:00 PM EDT

Patient-provider communication regarding food, eating, and nutrition at initial prenatal care visits

Room: Nova Scotia

Presenter: – University of Pittsburgh

10:30 AM - 12:00 PM EDT

Burnout, Empathy, and Communication Skills Training: A Cross-Sectional Study of Oncology Clinicians

Room: Nunavut

Presenter: – Memorial Sloan Kettering Cancer Center

10:30 AM - 12:00 PM EDT

“Emotionally Taxing, Spiritually Fulfilling”: Cultivating personal awareness in a Hospice and Palliative medicine fellowship

Room: Nunavut

Presenter: – UT Southwestern Medical Center

Presenter: – UT Southwestern School of Health Professions

10:30 AM - 12:00 PM EDT

Evaluation of the Impact of Theoretical and Practical Training in Empathy and Communication on Emergency Department Physicians

Room: Nunavut

Presenter: – Hospital Israelita Albert Einstein

Presenter: – Einstein Hospital Israelita

10:30 AM - 12:00 PM EDT

Significant illness: A novel method in teaching students a holistic approach to exploring patients experience of illness and managing their own wellbeing

Room: Nunavut

Presenter: – University of Manchester

Presenter: – Manchester University NHS Foundation Trust

10:30 AM - 12:00 PM EDT

The Impact of Extended Communication Skills Training, With and Without Supplemental Follow-up, on Physician Burnout and Patient Satisfaction

Room: Nunavut

Presenter: – Kaiser Permanente Southern California

Presenter:

10:30 AM - 12:00 PM EDT

Digital Storytelling for Health Promotion: A Novel Approach to Enhance Well-Being and Communication

Room: Quebec

Presenter: – University of North Texas-Denton

10:30 AM - 12:00 PM EDT

Effect of an E-module on veterinary students' self-assessment of communication skills

Room: Quebec

Presenter: – Faculty of Veterinary Medicine, Utrecht University, The Netherlands

Author: – Faculty of Veterinary Medicine, Utrecht University, The Netherlands

10:30 AM - 12:00 PM EDT

“Keep it Simple, Stupid”: Preliminary findings from developing a simple clinical agenda-setting intervention for people with advanced chronic kidney disease

Room: Quebec

Presenter: – Dartmouth Geisel School of Medicine

Author: – Dartmouth College

Author: – Dartmouth Geisel School of Medicine

Author: – Dartmouth College

10:30 AM - 12:00 PM EDT

The “S” word: An applied conversation analytic study of how pediatric urologists recommend surgery

Room: Quebec

Presenter: – Michigan State University College of Human Medicine

Author: – University of Michigan School of Medicine

10:30 AM - 12:00 PM EDT

‘Ferment in the Field’ 2025: What we know – and don’t know – about key aspects of communication in healthcare

Room: Provinces II

Presenter: – Yale University School of Medicine

Presenter: – Johns Hopkins School of Medicine

Presenter: – University of Rochester Medical Center

10:30 AM - 12:00 PM EDT

Cultural Frames of Reference; A Tool to Promote Interprofessional Team Engagement

Room: Provinces I

Presenter: – University of Utah

Author: – University of Utah

Author: – University of Utah Health

12:00 PM - 1:00 PM EDT

Lunch

Room: Confederation Ballroom I/II

12:30 PM - 1:30 PM EDT

FIT and RCF Information Session

Room: Provinces I

1:30 PM - 5:00 PM EDT

ENRICH Learning Group: A

Room: Ontario

1:30 PM - 5:00 PM EDT

ENRICH Learning Group: B

Room: Alberta

1:30 PM - 5:00 PM EDT

ENRICH Learning Group: C

Room: Newfoundland

1:30 PM - 5:00 PM EDT

ENRICH Learning Group: D

Room: British Columbia

1:30 PM - 5:00 PM EDT

ENRICH Learning Group: E

Room: Manitoba

1:45 PM - 3:15 PM EDT

A cluster-randomised controlled trial in UK primary care to assess clinical and cost effectiveness of communication skills e-learning for practitioners on patients’ musculoskeletal pain and enablement

Room: Les Saisons

Presenter: – University of Southampton

1:45 PM - 3:15 PM EDT

Development of a behavioral coding system to measure interpersonal communication in the dementia setting

Room: Les Saisons

Presenter: – Dartmouth College

1:45 PM - 3:15 PM EDT

Evaluating Patient Experience in a Rural-Serving Nephrology Clinic: Psychometric assessment of the consideRATE questions and assessment of care experience

Room: Les Saisons

Presenter: – Dartmouth Geisel School of Medicine

Presenter: – Dartmouth Hitchcock Medical Center

1:45 PM - 3:15 PM EDT

Impact of a pre-visit glaucoma video/question prompt list on Black patient electronically measured eye drop adherence over 12-months

Room: Les Saisons

Presenter: – UNC Eshelman School of Pharmacy

1:45 PM - 3:15 PM EDT

Measuring trust across different dimensions and drivers: a working model and prescription for systems change

Room: Les Saisons

Presenter: – 1) Columbia University: 2) Strategies for Equity and Communication Impact; 3) Health Equity Initiative; 4) JCIH

Presenter: – 1) McGill University: 2) SECI: 3) JCIH

1:45 PM - 3:15 PM EDT

#Chronicillness: Posts with Medical Content Receive More Attention on Instagram

Room: Nova Scotia

Presenter: – Mayo Clinic Children's Center

1:45 PM - 3:15 PM EDT

Informal Prenatal Genetic Screening (Mis)Education: What patients learn from TikTok

Room: Nova Scotia

Presenter: – University of Utah

1:45 PM - 3:15 PM EDT

Social Media Drug Advertisements: Safety Implications of the Next Generation of Medication Advertisements Operating in the Regulatory Gray Area

Room: Nova Scotia

Presenter: – University of Wisconsin-Madison

1:45 PM - 3:15 PM EDT

Vaccine Hesitancy and Health Communication: Analyzing Barriers and Proposing Solutions

Room: Nova Scotia

Author: – University of Sao Paulo

Author: – Unidompedro

Author: – UNIFESP

Author: – UFSJ

1:45 PM - 3:15 PM EDT

Assessing and Improving Patient-Centered Care at Alexandria's Family Health Centers

Room: Nunavut

Presenter: – High Institute of Public Health-Alexandria University

1:45 PM - 3:15 PM EDT

Patient (Dis)Engagement with their Healthcare Team: Information Seeking and Communication with Providers About Complementary and Alternative Therapy (CAM)

Room: Nunavut

Presenter: – Hackensack Meridian Health and Georgetown University

1:45 PM - 3:15 PM EDT

Soliciting disclosures of medication nonadherence in diabetes care encounters: A conversation analytic study

Room: Nunavut

Presenter: – Johns Hopkins Medicine

1:45 PM - 3:15 PM EDT

Taken for Granted? Exploring Patients’ Trust in Dental Professionals

Room: Nunavut

Presenter: – University Of Toronto, Faculty Of Dentistry

Author: – University Of Toronto, Faculty Of Dentistry

1:45 PM - 3:15 PM EDT

Understanding how physicians respond to patient concerns: the roles played by immediate and delayed responses

Room: Nunavut

Presenter: – University College London

1:45 PM - 3:15 PM EDT

Breast cancer patients’ information needs and barriers to genetic testing and counseling: A qualitative study

Room: Quebec

Presenter: – Kyungpook National University

1:45 PM - 3:15 PM EDT

Correcting cancer treatment misinformation (CTM) during the oncology visit: An experimental study

Room: Quebec

Presenter: – University of Florida

1:45 PM - 3:15 PM EDT

From Complexity to Clarity: Designing a Tool to Improve Communication and Patients’ Understanding of Prostate Cancer Diagnosis and Next Steps

Room: Nova Scotia

Presenter: – University of California San Francisco

1:45 PM - 3:15 PM EDT

From data to dialogue: How ePROMs can improve patient-provider communication after prostatectomy

Room: Quebec

Presenter: – Institute of Medical Sociology, Health Services Research, and Rehabilitation Science (IMVR), Chair of Health Services Research, Faculty of Medicine and University Hospital Cologne, University of Cologne, Cologne, Germany

1:45 PM - 3:15 PM EDT

Visualizing Health: Teaching Communication with Visual Arts and Visual Culture

Room: Provinces II

Presenter: – SUNY Upstate Medical University

Presenter: – Geisinger College of Health Sciences

Presenter: – University of Bremen

1:45 PM - 3:15 PM EDT

Culturally Responsive Teaching - an interactive workshop building advanced multicultural skills for healthcare educators

Room: Provinces I

Presenter: – The Royal College Of Surgeons In Ireland

3:30 PM - 5:00 PM EDT

Breaking barriers: Finding communication gaps and stereotypes among primary care physicians towards patients living with obesity.

Room: Nova Scotia

Presenter: – Department of Medical Communication; Medical University of Warsaw, Poland

3:30 PM - 5:00 PM EDT

Exploring perspectives and information provision in exercise advice for patients diagnosed with prostate cancer

Room: Nova Scotia

Presenter: – Netherlands Cancer Institute & Amsterdam University of Applied Sciences

3:30 PM - 5:00 PM EDT

Fostering Collaborative Conversations about Weight in Pediatric Primary Care: A Quality Improvement Project

Room: Nova Scotia

Presenter: – Mayo Clinic

3:30 PM - 5:00 PM EDT

How weight and body size related conversations are initiated at first prenatal care visits

Room: Nova Scotia

Presenter: – University of Pittsburgh

3:30 PM - 5:00 PM EDT

Why Do(n’t) Healthcare Providers in Oncology Communicate about Lifestyle? A Systematic Literature Review

Room: Nova Scotia

Presenter: – Tilburg University, Department of Communication and Cognition

3:30 PM - 5:00 PM EDT

A model for implementing shared decision making on lifestyle choices in senior residences: a qualitative multiple case study

Room: Nunavut

Presenter: – Université Laval, Québec, Canada; VITAM - Research Centre on Sustainable Health; CEVQ – Centre d’Excellence sur le Vieillissement de Québec, Québec, Canada

3:30 PM - 5:00 PM EDT

Implementation Evaluation of a Telehealth Intervention for Sepsis Survivorship: A Qualitative Examination of Patient and Caregiver Experience with the Sepsis Transition and Recovery (STAR) Program

Room: Nunavut

Presenter: – Center for Primary Care Research and Department of Family Medicine, Atrium Health

3:30 PM - 5:00 PM EDT

Pilot Study: Training Bilingual Hmong Caregivers Using the Pain Assessment Information Visualization Tool for Effective Communication in Healthcare

Room: Nunavut

Presenter: – University of Wisconsin-Madison

3:30 PM - 5:00 PM EDT

Primary care practitioners’ views and experiences of completing and implementing EMPathicO training in everyday practice: a qualitative study.

Room: Nunavut

Presenter: – University of Southampton

3:30 PM - 5:00 PM EDT

The pot of gold? A rainbow model of shared decision-making feasibility in treatment escalation planning

Room: Nunavut

Presenter: – Imperial College London

3:30 PM - 5:00 PM EDT

Creating a Veteran-centered airborne hazard exposure toolkit with and for Veterans

Room: Les Saisons

Presenter: – CHOIR

3:30 PM - 5:00 PM EDT

Using the patient voice to understand emergency care decision-making among patients with cancer: A qualitative study to support small tests of change for quality improvement

Room: Les Saisons

Presenter: – University of North Carolina at Chapel Hill

3:30 PM - 5:00 PM EDT

We Need to Talk: Bringing the Patient Voice into the development of entry to practice expectations for communicative competence

Room: Les Saisons

Presenter: – Queens University, Department of Rehabilitation Sciences

3:30 PM - 5:00 PM EDT

“We’re Both Generals”: Patient Role in Care and Readiness for Whole Health

Room: Les Saisons

Presenter: – Center for Health Optimization and Implementation Research (CHOIR), Department of Veterans Affairs

3:30 PM - 5:00 PM EDT

What is the patient's perspective? A holistic model and practical PERSPECTIVE protocol

Room: Les Saisons

Presenter: – Department of Medical Communication; Medical University of Warsaw, Poland

3:30 PM - 5:00 PM EDT

ACCESS Study: Using a multimodal qualitative approach to identify socioecological factors affecting outcome disparities among Black women with de novo metastatic breast cancer in the U.S. South

Room: Quebec

Presenter: – University of Tennessee Health Science Center

3:30 PM - 5:00 PM EDT

Barriers and Facilitators to Pneumococcal Vaccination Communication in Rural Community Pharmacies: A Qualitative Study

Room: Quebec

Presenter: – University of North Carolina at Chapel Hill

3:30 PM - 5:00 PM EDT

Health Insurance Literacy and Self Efficacy in Hispanic Population

Room: Quebec

Presenter: – University of Texas at Arlington

3:30 PM - 5:00 PM EDT

Obstetric Clinician Responses to Patient-initiated Social Determinants of Health Discussions

Room: Quebec

Presenter: – University of Pittsburgh

3:30 PM - 5:00 PM EDT

Variability of Social Determinants of Health Discussion and Resource Provision in Initial Prenatal Visits: A Mixed Methods Observational Study

Room: Quebec

Presenter: – University of Pittsburgh School of Medicine

3:30 PM - 5:00 PM EDT

Communicating in the Anthropocene: Planetary Health, Suffering, and the Urgency of Radical Listening in Clinical Practice

Room: Provinces II

Presenter: – University of Sao Paulo

Author: – Unidompedro

Author: – UNIFESP

Author: – UFSJ

3:30 PM - 5:00 PM EDT

Recognizing and Responding to Harmful Behaviors in Healthcare

Room: Provinces I

Presenter: – Cleveland Clinic

Presenter: – Cleveland Clinic Lerner College of Medicine at Case Western Reserve University School of Medicine

Presenter: – Cleveland Clinic

5:15 PM - 6:15 PM EDT

Crossover Group: AI and Communication

Room: British Columbia

5:15 PM - 6:15 PM EDT

Crossover Group: Institutional Leaders

Room: Newfoundland

5:15 PM - 6:15 PM EDT

Crossover Group: Junior Scholars/New Faculty

Room: Alberta

5:15 PM - 6:15 PM EDT

Crossover Group: Shared Decision-Making

Room: Manitoba

5:15 PM - 6:15 PM EDT

Crossover Group: Students

Room: Ontario

6:00 PM - 10:00 PM EDT

Dine Arounds

7:30 AM - 8:30 AM EDT

Breakfast

Room: Confederation Ballroom I/II

8:30 AM - 10:00 AM EDT

General Session and Plenary Speaker: Addressing Health Literacy and Health Communication to Improve Health Outcomes: A 25 Year Journey

Room: Confederation Ballroom I/II

Keynote Speaker:

10:30 AM - 12:00 PM EDT

Machine Translation or Interpreters: Survey in Emergency Departments of French-speaking Swiss Hospitals

Room: Les Saisons

Presenter: – University of Geneva

10:30 AM - 12:00 PM EDT

Medical Error Disclosure: A Pilot Study Among Medical Students"

Room: Les Saisons

Presenter: – Jagiellonian University

10:30 AM - 12:00 PM EDT

Communicating in silence: a qualitative study of palliative care physicians’ experience of silence, implications for medical education.

Room: Nova Scotia

Presenter: – University of Calgary

10:30 AM - 12:00 PM EDT

Communicating Unexpected News: An Online Curriculum

Room: Nova Scotia

Presenter: – University of Minnesota Medical School

10:30 AM - 12:00 PM EDT

Establishing a Communication Curriculum

Room: Nova Scotia

Presenter: – Loyola University Medical Center

Author: – Loyola University Medical Center

Author: – Gottlieb Memorial Hospital, Loyola Medicine

Author: – MacNeal Hospital, Loyola Medicine, Trinity Health

10:30 AM - 12:00 PM EDT

We See You: Elevating Communication Skills Education with a 360-degree Learner Support Form

Room: Nova Scotia

Presenter: – New York Institute of Tech College of Osteopathic Medicine

10:30 AM - 12:00 PM EDT

Digital Health Navigators: A Pipeline Model to Advance Digital Inclusion for Spanish-Speaking Oncology Patients

Room: Nunavut

Presenter: – Memorial Sloan Kettering Cancer Center

10:30 AM - 12:00 PM EDT

Language Discordant Care and Patient Experience Disparities

Room: Nunavut

Presenter: – Stanford Medicine

10:30 AM - 12:00 PM EDT

Recruitment and engagement of non-English speaking participants in research: Lessons from a pragmatic trial of dementia screening in primary care

Room: Nunavut

Presenter: – University Of California San Francisco

10:30 AM - 12:00 PM EDT

Getting Feedback on Your Feedback: Deliberately practice your ADAPT feedback skills for giving learners feedback on their communication skills

Room: British Columbia

Presenter: – Vanderbilt

Presenter: – Accreditation Council for Graduate Medical Education

Presenter: – Hackensack Meridian Medical School

Presenter: – Oman Medical Specialty Board

10:30 AM - 12:00 PM EDT

Holistic Feedback

Room: Provinces II

Presenter: – Cleveland Clinic

Presenter: – Cleveland Clinic Lerner College of Medicine at Case Western Reserve University School of Medicine

Presenter: – Cleveland Clinic

10:30 AM - 12:00 PM EDT

The Art of Allyship in Health Professions Education

Room: Quebec

Presenter: – Indiana University School of Medicine

10:30 AM - 3:30 PM EDT

ENRICH: Coaching to Improve Communication Skills

Room: Newfoundland

10:30 AM - 3:30 PM EDT

ENRICH: Communication Skills for Reframing Conflict

Room: Alberta

12:00 PM - 1:00 PM EDT

Lunch

Room: Confederation Ballroom I/II

1:30 PM - 3:00 PM EDT

Communicating in a New Era: A Creating and Evaluating a Faculty Development Program for Advocacy Communication Skills

Room: Les Saisons

Presenter: – Indiana University School of Medicine

1:30 PM - 3:00 PM EDT

Improving clinical trial communication: Outcomes from the COMM-CCT workshop for oncology fellows

Room: Les Saisons

Presenter: – University of Florida

1:30 PM - 3:00 PM EDT

Improving Patient Satisfaction Through Provider Communication Skills Training

Room: Les Saisons

Presenter: – University of Texas MD Anderson Cancer Center

1:30 PM - 3:00 PM EDT

Innovating Train-the-Trainer Models: Enhancing Relationship-Centered Communication Trainings Through Participant-Driven Insights

Room: Les Saisons

Presenter: – Stanford Medicine

1:30 PM - 3:00 PM EDT

Relationship-Centered Communication in Breast Cancer Screening:
An Interdisciplinary Training Model

Room: Les Saisons

Presenter: – Zonta International

1:30 PM - 3:00 PM EDT

Improvisational theatre as a facilitation technique for teaching healthcare communication

Room: Nova Scotia

Presenter: – University of Manchester

Presenter: – Manchester University NHS Foundation Trust

1:30 PM - 3:00 PM EDT

Theatre of Compassion: Using Forum Theatre to Improve Healthcare Providers’ Communication Skills in Reproductive Grief Care

Room: Nova Scotia

Presenter: – University of Texas - Arlington

1:30 PM - 3:00 PM EDT

A Communication Framework that Fosters Safer Outcomes and Positive Patient Experiences

Room: Provinces I

Presenter: – University Health Network

1:30 PM - 3:00 PM EDT

Shame as a door to teaching clinical interactions

Room: Provinces II

Presenter: – University of Oslo and Akershus University Hospital

Presenter: – University College London